Thank you for choosing StockDBA! We strive to ensure that your orders are delivered to you as quickly and efficiently as possible. Below, you will find detailed information about our shipping policies.

1. Shipping Destinations

We are proud to offer worldwide shipping! No matter where you are, we can deliver your order to your doorstep. If you have any questions about shipping to your specific location, please feel free to contact us at Click here.

2. Processing Time

• In-stock products: Orders will be processed within 3 business days (excluding weekends and public holidays) after payment is confirmed.

• Personalized products: Orders will be processed within 3-5 business days (excluding weekends and public holidays) after payment is confirmed.

Please note that processing times may be longer during peak seasons. We appreciate your patience and understanding!

3. Shipping Methods and Delivery Times

We offer the following shipping options:

• Standard Shipping: 14-21 business days.

Delivery times are estimates and begin from the date your order is shipped, not the date the order is placed. Delivery times may vary depending on your location and any unforeseen delays (e.g., customs, weather, etc.).

4. Shipping Costs

Shipping costs are calculated based on the weight of your order, the shipping method selected, and your delivery address. You can view the shipping cost at checkout before completing your purchase.

5. Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order through our website or the courier’s website.

6. Customs and Import Taxes

For international orders, any applicable customs duties, taxes, or import fees will be covered by StockDBA. These costs have already been included in the product price, so you won’t encounter any additional charges upon delivery. Enjoy a hassle-free shopping experience!

7. Delayed or Lost Packages

While we do our best to ensure timely delivery, delays can occasionally occur due to factors beyond our control. If your order is significantly delayed or lost in transit, please contact us at Click here and we will assist you in resolving the issue.

8. Returns and Exchanges

If you need to return or exchange an item, please refer to our Return Policy for detailed instructions. Note that return shipping costs are the responsibility of the customer unless the return is due to an error on our part.

9. Contact Us

If you have any questions about our shipping policy, please feel free to contact us at:

• Email: [email protected]
• Warehouse in United States: 7726 West Marlboro Road, Farmville, NC 27828
• Warehouse in Germany: Am Borsigturm 100, 13057 Berlin