Frequently Asked Questions (FAQs)

1. What types of jerseys do you sell?

We offer a wide range of sports jerseys, including football (soccer), basketball, baseball, hockey, and more. Our collection includes team jerseys, custom jerseys.

2. What sizes are available?

Our jerseys come in a variety of sizes, from youth sizes (YS) to adult sizes (S, M, L, XL, XXL, etc.). Please refer to our size chart for accurate measurements.

3. Can I customize a jersey with my name and number?

Absolutely! We offer customization options for most jerseys. You can add your preferred name, number, and even patches during the checkout process.

4. How long does shipping take?

For in-stock items, orders are processed within 1-3 business days. For personalized jerseys, processing takes 3-5 business days. Delivery typically takes 14-21 business days for domestic orders. International shipping may take longer.

5. Do you ship internationally?

Yes, we ship worldwide! Any customs fees or import taxes will be covered by us, so you won’t have to pay anything extra.

6. What payment methods do you accept?

We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options.

7. What is your return policy?

We offer a 30-day return policy for unworn and undamaged jerseys with the original tags attached. Please contact our customer service team to initiate a return.

8. How do I care for my jersey?

To maintain the quality of your jersey, we recommend washing it in cold water, inside out, and avoiding the use of bleach or fabric softeners. Air drying is preferred over using a dryer.

9. Do you offer discounts or promotions?

Yes! We regularly run promotions and offer discounts for first-time buyers, bulk orders, and seasonal sales. Sign up for our newsletter to stay updated on the latest deals.

10. How can I track my order?

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or the courier’s website.

11. What if I receive a defective or incorrect item?

If you receive a defective or incorrect item, please contact our customer service team within 7 days of delivery. We will assist you with a replacement or refund.

12. Can I cancel or change my order after it’s been placed?

If your order has not yet been processed, we may be able to cancel or modify it. Please contact us immediately for assistance.

13. How do I contact customer service?

You can reach our customer service team via email at [email protected] or through our contact form on the website. We aim to respond within 24-48 hours.